You as a parent/carer, is advised to read all my policies, to ensure you know how i run my business and what principles i follow.
Allergen Policy (January 2015)
SEND Policy (September 2014)
All the important policies are listed in detail below. You can also access my policies folder in the Little Twinkles Playroom on request. If you would like a copy of all the policies please request them to be emailed to you at any time. Many Thanks
Special Educational needs and Disabilities (SEND) policy
As an Ofsted registered Childminder, I aim to follow the requirements of EYFS (2014) and the Childcare Register (2012) and provide an inclusive environment for ALL children and their families. I am also requite to comply with the requirements of the Equality Act 2010 and the SEND Code of Practice 2014
I will do this by:
I welcome your feedback on my service at any time and I am happy to discuss my policies verbally, or provide them in a different format if needed
I am a designated SENCO (Special Educational Needs Coordinator) for Little Twinkles Childminding
If I believe a child needs additional support, I will speak to parents and ask their permission to approach agencies which will support their child. I will follow the graduate approach set out in the Department for Education SEND Code of Practice to ensure every child receives the best possible care, learning and development
A SEND guide for parents and carers is available from
Potty training policy
I aim to work in partnership with parents and carers when you wish to start potty training your child. Each child is different and can’t be hurried into potty training before they are ready.
Many children will show strong signs that they are ready for potty training before the age of 3 years old. The bladder capacity increases significantly between the age of 2 and 3 years, therefore by the time they are 3 years old most children are able to hold on and stay dry for longer periods of time. Through some may be slightly earlier and some take longer, each individual child is different.
Signs your child may be ready:
Remember, age is not the most important factor. Potty training will be best accomplished when your child's physical and emotional development are taken into account as well.
When you believe your child is ready to be potty trained, you are required to start the process at home over a holiday period or at least a weekend. We can always start off by putting your child on the potty at regular times of the day and at nappy changing time then progress from there. I would require your child to wear either pull ups or at least trainer pants until they can actually ask to use the toilet before they require it and can control their bladder / bowels a few moments beyond that announcement. Normal pants can only be used here on their own once your child has demonstrated full bladder and bowel control and asking for the toilet, we will discuss at the time when necessary. If using trainer pants please supply some nappies / pull ups for outings and sleep times until child is fully trained.
Whilst potty training children really need to wear suitable clothing, e.g. easy to pull up and down, no dungarees or baby grows with poppers underneath. During potty training in normal pants, it would be good practice to supply at least 2 or 3 extra full changes of clothing, to include socks (if wearing them). Soiled clothes will be returned in a plastic bag at the end of the day.
Any accidents will be dealt with calmly and not to blame or discipline the child into thinking they have done something wrong. Praise will be used when a potty / toilet has been used.
It is not advisable to start potty training when there are any major changes in the child’s life going on at the same time.
If after a couple of weeks it is obvious the child is not ready, then it may be advisable to stop the process and re-try in a couple of months time.
Please note the above are guidelines, we will discuss the individual requirements for your child when the time arrives.
If you have any concerns regarding this policy please discuss them with me.
In the event of severe bad weather (heavy snow, ice, fog, floods), it remains the parents decision whether or not to bring their child to my service. If parents decide not to send their child to us for their normal care – full fees will still be due. Our service will be open and it is your decision to send your child to us or not. However, should your child be with us and the weather takes a turn for the worst and we decide to close our service, then parents will be advised as soon as possible to come and collect your child. In this case, full fees will still be payable.
If parents are delayed by severe bad weather, they must inform us as soon as possible and keep us updated about their journey. Their child will be kept safe and reassured during this time. If you cannot bring your child to us in the morning of their session, for instance if you are snowed in, please inform us as soon as possible.
We aim to always inform parents of weather conditions whilst their child is at our service to allow for earlier collection if necessary.
If you have any concerns regarding this policy, please contact me.
(Meeting the Early Years Foundation Stage Safeguarding and
The safety of your child is paramount. While children are in my care I will keep them safe.
My premises have been checked by Ofsted, both indoors and outdoors meet the requirement of Early Years Foundation Stage in England. To ensure I meet these requirements at all times, I update and review my procedures on the regular basis. I also review and practice fire drill every month and record it in a fire drill book.
Accidents to minded children, childminder’s own children or childminder
I hold paediatric and emergency first aid certificate as required by Ofsted. Therefore I can administer first aid treatment using first aid box which is stored in the kitchen. Parent contact numbers are kept securely with the first aid box, in case of emergency.
I hold written permission from parents in child’s registration form to seek emergency treatment for their child if it is needed.
I also have my assistant Michael Braithwaite, as an emergency back up cover. My assistant can mind children solely for the maximum time of two hours.
After every accident, however minor I will:
If the incident requires any medical treatment then I will:
I will do my best to ensure that all children in my care are safe, reassured and kept calm.
Accidents of site:
(Meeting the Early Years Foundation Stage Safeguarding and Welfare Requirements: Information and Records, Complaints)
As a registered I am to work in an effective partnership with parents to meet the individual needs of all children in my care. I aim to have good communication between myself and parents. I expect that parents will immediately bring to my attention any aspects of my service they are not happy with so every effort can be made to resolve the matter. Parents can make a complaint to me verbally or in writing.
I will provide parents with the information about Ofsted’s childcare requirements and contact details in the hand book which parents will receive before they sign the contact.
As a requirement of Early Years Foundation Stage it is my duty to investigate written complaints and notify the complainant of the outcome within 28 days of the receipt of the complaint.
I will notify Ofsted within 14 days of receiving a formal written complaint within 14 days.
I will keep a written record of all complaints and their outcome for at least three years. Confidentiality will be maintained but, as required, I will provide Ofsted, on request, with a written record of all complaints within a specified period and the action taken as a result of each complaint.
I will record the following information:
Details of the information and findings that were given to the person making the complaint, including any action taken
(Meeting Early Years Foundation Stage Safeguarding and Welfare Requirements: Information and records)
All information on children, families and anyone working with me is kept securely and treated in confidence.
Information will only be shared if the parents or assistants give their permission or there appears to be a child protection issue. All paper records will be kept confidential and records are kept secure in a locked cabinet.
All parents receive a copy of my policies and procedures, which detail how I run my setting.
My certificate of registration is displayed and available to all parents.
I am aware of my responsibilities under the Data Protection Act 1998 and the Freedom of Information Act 2000.
I maintain up to date records of parents’ and/or emergency contact details, the contact details of the child’s GP and appropriate signed consent forms.
I expect parents to inform me of any changes in the child’s home circumstances, care arrangements, who will drop off and collect the child or any other change which may affect the child’s behaviour such as a new baby, parents’ separation, divorce, new partner or any bereavement.
I will keep all information confidential and not disclose this without parents’ consent, except as required by law, for example, if there may be a child protection issue. (Please refer to my Safeguarding Children policy for more details on this).
I expect parents to keep private and confidential any sensitive information they may accidentally learn about my family, setting or the other children and families attending, unless it is a child protection issue.
Ofsted may require to my see records at any time.
Parents have the right to inspect all records about their child at any time.
I record all accidents in an accident book. I will notify NCMA of all accidents which may result in an insurance claim, e.g. an accident involving a doctor or hospital visit. NCMA will log and acknowledge receipt of the correspondence and forward the information to the company providing my public liability policy to enable a claim number to be allocated.
I will inform Ofsted, the local child protection agency, Social Services and the Health and Safety Executive of any significant injuries, accidents or deaths as soon as possible.
I record all significant incidents in an incident book and I will share these with parents so that together we can work to resolve any issues.
If I keep records relating to individual children on my computer I will ask for the parent’s permission. I will store the information securely in password-protected files, to prevent viewing of the information by others with access to the computer.
If I record information on a personal computer, or take digital photographs or videos as part of my observations, I have taken the necessary action to register with the Information Commissioners Office (ICO).
Health and Safety Policy
The Health and Safety of your child is very important to me and I have therefore documented the following procedures that I have in place to support this.
If you have any concerns regarding the health and safety of your child please discuss them with me.
Illness and Infection policy
(Meeting the Early Years Foundation Stage Safeguarding and Welfare Requirements)
I understand that all parents need to be able to go to work, however if a child is unwell, parents will have to take time off work or find alternative childcare arrangements for their child. Children who are unwell can cause risk to myself, my family and other children in my care. Therefore I am happy to care for children with minor colds and coughs, but will not care for children who are very unwell, running high temperature or have an infectious condition (see chart below). The child will be excluded from attending my childminding service for the length of time appropriate for their condition.
If child becomes unwell in my care:
All parents will be notified if a child has an infectious disease, I will make every effort to respect parents’ and child’s confidentiality.
I ensure all adults and children in my setting are aware of good hand-washing procedures, before eating or handling food and after using the toilet.
I provide each child with individual flannel and towel which I will wash regularly.
I ensure there is a supply of tissues available for children.
I immediately clean up any spillage of body fluids using a disposable cloth and gloves.
I wear disposable gloves for changing nappies. I will discard these gloves after each change.
I ensure that any animals on the premises are safe to be around children and do not pose a health risk.
I ensure that litter trays and pet food dishes are kept away from children.
Hand, foot and mouth disease
48 hours following commencement of treatment
Diarrhoea and Vomiting
48 hours after the last episode of diarrhoea or vomiting
Until treatment is started
Chicken pox, Measles, Rubella
For 5 days after rash appears
For 5 days after the onset of swollen glands
Whooping cough and Scarlet fever
For 5 days after commencing antibiotics
Until lesions are crusted or healed
Lost or missing children policy
(Meeting the Early Years Foundation Stage Safeguarding and Welfare Requirements: Information and Records)
Procedure if a child is lost or goes missing
(The Early Years Foundation Stage Safeguarding, Welfare and Health Requirements)
As a childminder I understand that sometimes children may require medication while in my care, due to being unwell or having ill health symptoms.
I am happy to administer non- prescribed medication such as cough mixture, Calpol, teething gel and prescribed medication, only if prescribed medication course is still required after exclusion period (See illness and Infections Policy).
If you have any concerns regarding medication please do not hesitate to discuss them with me.
(Meeting the Early Years Foundation Stage Safeguarding and Welfare Requirements: Safety and Suitability of premises, environment and equipment, Risk assessment, Outings)
It is my policy to keep children safe on outings whilst in my care.
(Meeting Early Years Foundation Stage Safeguarding and Welfare Requirements: Health and Safety)
I believe that children can learn a lot from having contact with animals. While in my care children will have opportunities to interact with cats, a dog and learn about fish.
(Early Years Foundation Stage The Safeguarding and Welfare Requirements)
My childminding service keeps the needs and best interests of the child in the centre of everything I do. I aim to safeguard and promote the welfare of all children in my care, by following requirements set by Ofsted and Local Safeguarding Children Board.
I have received Safeguarding Awareness training and I am aware of the signs and symptoms of child neglect and abuse. I am also aware of all the actions I need to take in case any child in my care is believed to be in any harm.
I also understand that as a registered childminder, one of my main roles is to be my own Child Protection Officer.
Use of mobile phones and cameras
I understand that if I store personal details of children and their families on my computer or digital camera, I will notify the Information Commissioner’s Office for Data Protection. I will also password protect my computer and have a separate account for childminding information and paper work. I will only take pictures of children for observation and display purposes using digital camera with a separate memory card, only if parents’ have signed a written permission for me to do so.
As a registered childminder I understand the importance of communicating with parents when necessary. Therefore I will use my mobile phone to contact parents while I am at home and out. However I will not use my mobile phone for personal use or to take pictures of any children.
Transporting children in a Car policy
(Meeting Early Years Foundation Stage Safeguarding and Welfare Requirments)
The safety of your child is paramount and I have therefore put together the following procedures regarding the transportation of children in my car.
Uncollected children policy
(Meeting the Early Years Foundation Stage Safeguarding and Welfare Requirements: Information and records)
Procedure if a child is not collected
Visitors in my home
(Meeting Early Years Foundation Stage Safeguarding and Welfare requirements: Suitable persons)
As an Ofsted registered Childminder I am very aware of my role in keeping your child safe. Whilst children need to mix with other children and adults it is my responsibility to ensure the suitability of those that they come into contact during minded hours
If you have any concerns regarding this matter please do not hesitate to contact me.
Working with parent policy
(Meeting the Early Years Foundation Stage Safeguarding and Welfare Requirements: Information and records)
I aim to work in partnership with parents and carers to meet the needs of the children I care for.
I respect that parents are children’s first and most enduring educators. When parents and practitioners work together in early year’s settings, the results have a positive impact on children’s development and learning.
I treat all children and adults equally and create a welcoming, inclusive environment in my home.
All parents receive a copy of my policies and procedures, information about the types of activities provided, the daily routines and how parents can share learning at home .
Contracts and records
I draw up and sign a written contract with parents before the placement starts. The contract is signed by the parent/s and myself and dated. I give copies to the parent/s and any other party involved in the contractual arrangements.
I review the contract with parents when circumstances change.
I issue a receipt for all payments received from parents.
I meet parents’ requests for the care of their children according to their values and practices, preferences and attitudes. I will do my best to ensure that all children’s individual needs are met and parents values are respected. I will ensure that I always do what is in the best interest of the child.
I keep records of these requests with the child record forms which also contain emergency contact numbers, dietary requirements/preferences, food allergies, health requirements, and information about who has legal contact with the child and who has parental responsibility for the child. These records are revisited and updated during regular reviews with parents.
Communication with parents
I work together with parents to make sure that the care of their child is consistent.
I make time for discussion about a child’s needs by sharing information with parents about daily routines and activities in my setting and in the child’s home.
Ways of sharing this information can include inviting parents to add to children’s profile books, daily diaries, email, telephone, face-to-face meetings, and informal day to day feed back.
I will discuss any changes in my or the child’s home circumstances which may impact on the child’s development or my ability to care for a child.
I offer regular review meetings with parents to discuss their child’s learning and development share observations and discuss next steps. This will be offered every 6 months or on parents request.
I welcome parents’ feed back on my service. Please refer to my Complaints Policy on my procedures for managing negative feedback.
I display my Ofsted registration certificate and the Ofsted poster for parents which introduce Ofsted's childcare responsibilities and gives Ofsted contact details.
I will notify all parents in advance when I am to be inspected by Ofsted so that parents can contribute their views to the inspector.
I will supply parents with a copy of the Ofsted report within five working days of receiving the report.
All significant incidents are recorded in an incident book and will be shared and discussed with parents so that we can work together to resolve any issues.
7.30am - 5pm
Spaces available during school holidays
Limited Spaces during term time.
£5.25 per hour per child
£1 per day for Lunch
Flexible hours to suit your needs.
We now have a 2 day minimum requirement for childcare